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24/7 Technical Support

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We’re here to help

PESA takes great pride in always providing our valued users with excellent customer support. In fact, many of our customers tell us our support department is second to none in the industry. PESA maintains a team of experienced technicians available 24 hours a day - every day of the year. We're here to help whenever you need us.


Phone PESA technical support service is available 24 hours a day 7 days a week.
Toll Free (Inside U.S.): 1 800 323-7372
Technical Support: 1 256 726-9222
Fax: 1 256 726-9268

Contact via Whatsapp

Warranty Information

Products manufactured by PESA or sold through PESA are warranted against defective workmanship or materials under the following guidelines;

  • PESA Brand: Routing Switchers, Signal Processing, Control Systems, and other PESA manufactured products for a period of three years from the ship date of the product.
  • PESA PRO Brand and PESA XSTREAM products are covered for a period of one year from the ship date of the product.: During this warranty period, defective parts will be replaced at no charge. Factory labor to repair or replace defective parts will be performed through PESA.

Extended Warranties and Software Maintenance Agreements are available.

PESA Customer Service

We provide the service options that fit your requirements. Whether you need on-line diagnostics, extended warranty contracts, or assistance in systemization & optimization, PESA Customer Service offers a wide range of options uniquely tailored to your specific needs.

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