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Contact Support 24/7

We’re Here to Help

PESA takes great pride in always providing our valued users with excellent customer support. In fact, many of our customers tell us our support department is second to none in the industry. PESA maintains a team of experienced technicians available 24 hours a day — every day of the year. We’re here to help whenever you need us.

Email: support@pesa.com

Whatsapp: Contact via Whatsapp

Phone PESA technical support service is available 24 hours a day 7 days a week.

Toll Free (Inside U.S.): 1 800 323-7372

Technical Support: 1 256 726-9222

Fax: 1 256 726-9268

Warranty Information

PESA offers some of the best and most comprehensive warranties in the industry.  Our team has taken great efforts to ensure that our products are covered and that our customers are protected.  PESA offers several different types of  Warranties in addition to PESA Care, designed to suit your business requirements.

Products manufactured by PESA or sold through PESA are warranted against defective workmanship or materials.  Please see warranty documents for more details.

Documents

PESA Care

Product and Buyer Protection Coverage

At PESA, our customers are our most important asset, and we value the confidence and trust placed in us by each and every user of PESA equipment.

To provide our customers with the best possible service, PESA now offers PESA Care as a complimentary premium care package for all hardware and software covered by a hardware equipment warranty or software maintenance agreement.

PESA Care Package

PESA Care is provided to supplement your current equipment warranty and software maintenance coverage and greatly enhance your customer care experience, and includes the following services:
  • 24/7/365 telephone Technical Support
  • Email Technical Support
  • Advance warranty parts exchange to minimize down-time
  • Software updates for bug fixes or minor feature enhancements
  • Free shipping on equipment returned to you from the PESA repair facility
  • Discount on software revisions to add new capabilities or functions to the product, if applicable

There’s nothing extra to buy! All of the features and services of PESA Care are provided at no additional cost for all PESA equipment currently covered by a PESA equipment warranty (initial or extended) or software currently covered by a software maintenance agreement (initial or extended).

PESA Peace of Mind

Rest easy knowing that with PESA Care in conjunction with our solid product protection warranties, we are always here to help. Whether you need immediate care from an unexpected lightning hit at 3AM or simply have a question on how best to utilize a feature of your PESA equipment – we’re here for you – all day, every day.

And our top-notch customer service engineers will be do their very best to get you back-in-service as soon as possible.

That’s not just a promise – that’s PESA Care!

Contact US

PESA — Huntsville
103 Quality Circle, Suite 210
Huntsville, AL
35806
US Toll Free: +1-800-323-7372
Tel: +1-256-726-9200
PESA — Toronto
90 Allstate Parkway, Suite 404
Markham, ON
L3R 6H3
Tel: +1-905-752-3700
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